Register a consultation template and a header/footer that a Service Rep can use to answer an inquiry.
Consultation templates can be registered for private or public use, and headers/footers can be used for personal use only.
Register Consultation Template
Consultation templates can be registered for each language. Click the write button in the template list.
Register a new template.
1) Category: You’re required to select the language, game, and category1.
2) Code: You can enter 5 or less alphabets and numbers with no capitalization distinguishment. Please note that you can’t change the code one it’s saved.
3) Privacy settings: It can be used by other Service Reps if you make it public.
4) Preview: You can preview the content in mobile/PC size.
Register header/footer
Header/footer templates can be registered for each language. Click the write button in the list.
1) Select the language and the game. You can’t enter multiple headers/footers for a game per langauge.