TitleHow to contact technical assistance2022-07-15 11:28:33

Send an email to tam@com2us.com if you want to get technical assistance. Technical Assistance will answer after reviewing your inquiry.

Fill in and send the form below to get a faster and more correct answer:

The version of Hive SDK in use e.g., Hive SDK v4.16.0.2
The name and version of the game engine in use e.g., Unity / Cocos2d-x / Android / iOS
Inquiry type e.g., Build error / Crash / Running error / Console settings
Inquiry details
Code, Error code e.g., The code and message information that confirmed with Hive SDK Result API Code
  • Hive Developers | Result API
  • Error message
    Hive AppID e.g., Hive Console > The AppID that registered in AppCenter
  • Hive Developers | AppID Management
  • PlayerId e.g., 30012345678
  • Hive Developers | AppID Management
  • Did e.g., 5678901234
  • Hive Developers | AppID Management